Avaya are a world leader in Enterprise and IP telecommunications and IP Office is their feature rich, affordable phone system for up to 360 extensions. Phillips IT design, sell and maintain IP Office systems, so talk to us about your needs and arrange a demonstration to see if IP Office will work for you - 02 8262 9999.
Avaya IP Office is an “all-in-one” communications solution with full-featured telephony/voice communications, networking, messaging and contact center capabilities. IP Office works with traditional circuit switched and IP lines. Companies can add data and IP telephony capabilities as needed, and it can function in either PBX or key system mode. With advanced messaging, contact center, conferencing and wireless communications options*, IP Office is an IP/PBX converged system in a compact and easy-to-deploy unit. There are a range of models to choose from, supporting from 2–360 extensions. A wide selection of phones work with IP Office including standard analog phones, digital phones, IP phones, wireless phones and a softphone option.
IP Office at a glance:
The right model for your business With several models to choose from, there's an IP Office to meet your needs.
Ready to grow Capacities: 2-360 extensions; up to 192 lines; 96/120 T1/E1 lines
Call handling and messaging Get 24-hour support for callers/customers without a 24-hour staff. IP Office has a range of messaging, auto attendant and Interactive Voice Response (IVR) capabilities. Integrate messaging and advanced call handling into your customer service operations. Handle voice mail and e-mail in a single mailbox.
Communication with customers Set up a formal or informal customer service center with voice, e-mail and Web chat. Integrate your customer data base into your call handling. Manage the quality of your customer interactions
Work anywhere Give your employees all the communications capabilities they have at the office whether they are working from home, a hotel or a remote office.
A complete conferencing solution Don’t pay any more fees to outside conferencing service providers. Get Web- and audio-based conferencing that are easy to set up and use.
Secure, converged communications Use IP Office as a secure router with a built-in firewall/VPN. Route voice calls over a managed Internet service (VoIP) and pocket the savings.
Simple administration Windows-based, menu-driven tools cut the time and expense of administration.